Third Party Reviews

2
Umer Rashid | September 24, 2018 |

"Staff is friendly but i did not like the haircut."

5
M A. | September 14, 2018 |

"I go here virtually every 2 weeks and get my hair cut. Diamond impressed me 5 ways from Sunday (expression). Its almost like she is an artist at this! I'm super impressed and happy. Thanks"

1
George Ebbers | August 27, 2018 |

"Made an appointment. Doors were locked during business hours. Waited over 20 minutes and no one came. Went to a local barbershop instead."

1
Ivan Ivanov | August 23, 2018 |

"Don’t waste your time and money on either one of the Marina Del Ray or El Segundo locations. I’m from Vegas and I’m regular at sport clips there, and so far I had a great experience in all locations. However, I’m in LA for personal reasons and I have an unplanned business meeting in the morning, so I needed emergency cut. I checked in online at the Marina Location and when I arrived there, they told me they’re overbooked and their system is down, so they have no way to see my check in. I immediately called the nearest location in El Segundo, because the system won’t let me check in into two locations, they said they can’t check me in over the phone, but they assured me they will take me as soon as I walk in before 7pm. I walked in the store at 6:55pm only to be told that they can’t take me because there is 2 people in front of me and they’re closing. Both locations are listed to be open till 8 or 9pm online."

1
VJ M. | August 20, 2018 |

"Been coming here for 4 years and a consistent season pass holder. Have had excellent managers and stylists through out. Today's experience was not how a customer should be treated. I had 4 hair cuts left before today and after the hair cut, the manager (Diamond) says we'd have to punch two. She then said the system doesn't even show I have a seasons pass and to prove it wanted to show me how other customers have it in the system. After trying it out for 3 other customer names - she couldn't really show anything. Everyone has it exactly like how my information appears. She couldn't prove anything. I told her that Lauren the previous manager had provided me with a compensation hair cut because of an issue and it's not fair for her to take it away. After a while of explaining, she stuck to taking away the "compensated" hair cut that was given to me. It felt like just to prove a point. It's not about the money at this point - it's about treating a customer fair. I didn't ask for the compensated hair cut previously, I sure didn't ask for it to be taken away after being offered. Ugh! It's not customer's fault if the system doesn't have it recorded. Again - it's a great place and am sure Diamond is a good stylist and a nice person. But the treatment today was unwarranted."

1
Dale D. | July 14, 2018 |

"This place has gone way downhill. The nice ladies have been replaced by mean ones. One Goth girl cutter, Diamond, wanted to charge me twice to make me happy with my kids haircut, I asked for a 2 minute fix of a crooked hairline that she did. She wanted more money, and only 4 minutes after the bad cut. Me and my two boys are never coming back."

5
MUHAMMAD AADAM | July 04, 2018 |

"I had the haircut of my life there! And I'm a former barber!"

5
Will L. | July 06, 2018 |

"I've been coming her for the last two years and my experiences have been up and down. Reviews should really be stylist by stylist, but I'm forgiving all previous sins bc I just got the best haircut of my life. In and out in less than 10 minutes. Diamond, the current manager, cut my hair. It was like she had been doing it her whole life. She didn't have to go back over any clipper mess ups or over cut any of the scissor sections. Blended and rounded on one pass. Everything was damn near perfect. Im so freaking impressed. And on top of it all, she used the mini mirror so that I could see the back of my head. I never really understood how to do this. But she gave me 5 distinct angles, all of which I now realize I needed to be checking: rear left/right straight and up along with the neckline. F'in amazing. Also, she was telling me about hiring new stylists. She actually screens for talent, so I expect everyone working for her to be capable. Bravo."

1
Sean G. | June 23, 2018 |

"This place is trash. Dont come here. The manager, Lauren, is rude and very confrontational. Goes back and forth with customer on a busy day in front of everyone, customer pays and she continues to talk about him after he leaves. Owner should be more aware."

2
TJ W. | June 21, 2018 |

"Had a slightly bad experience today. Logged into the advertised Online Check-in. Arrived on time to duck in and get a cut before going back to important work. Sat down. Waited a bit and new manager called the person below me on the list. This is against the spirit of the process. I now have to wait 24 extra minutes. New manager explains something about she had told his person he'd be next. Why did you go against the set out process? People count on what is stated as the way this will be done. I'm probably the longest held customer here through all the manager changes. No real "sorry" for this. Could be worse. But I mentioned it when finally getting a cut and didn't want to dwell on it. Manager was a little aggressive about this being her prerogative. Interrupted and talked over my short mention of concern -- made it a less pleasant experience. If I accept losing 24 minutes of my time I'd rather just get a "sorry" than someone who will interrupt me when she broke the process to provide a favor. Oh well. Floyds is nearby. ----- Great towels and massage for slightly more than I pay at other places but it's pretty great. Need to wear gloves if you are going to smoke and then come back in to cut hair;)"